A Victoria’s Secret gift card can be spent on lingerie, sleepwear, beauty and PINK loungewear. Before you shop, here’s how to check what’s left on the card and use it online or in store.
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How to check your Victoria’s Secret gift card balance
- Online: go to victoriassecret.com and open the Gift Cards page from the footer, then choose Check Balance. Enter your gift card number and PIN.
- In store: any Victoria’s Secret or PINK store associate can check the balance at the register.
- By phone: call the customer service number printed on the back of your card.
For eGift cards, use the number and PIN in your email.
How to use a Victoria’s Secret gift card
Online and in the app: at checkout, choose to pay with a gift card and enter the card number and PIN. If your order costs more than the balance, pay the rest with another payment method.
In store: hand the card to the associate at checkout. Gift cards can generally be used at Victoria’s Secret and PINK stores in the U.S.
Get more for your gift card
- Shop during sales: semi-annual sales and bundle deals on items like panties and beauty products make a gift card go further.
- Join the loyalty program: Victoria’s Secret’s free rewards program offers member perks and birthday offers. Check the current terms on the website.
- Combine with promo codes: a gift card is a payment method, so you can usually still use eligible promotions on the same order.
Gift card not working?
- Make sure the card was activated when it was purchased (keep the receipt).
- Check the number and PIN carefully; letters like O and digits like 0 are easy to mix up on eGift codes.
- If the card is damaged, a store associate can usually enter the number manually.
Keep your gift card balance safe
- Only check your balance on the official website, app or receipt. Search results and pop-up ads sometimes lead to look-alike “balance checker” pages that copy your card number and PIN and drain the card.
- Never read your card number or PIN to someone who calls, texts or emails you. The FTC warns that anyone who demands payment in gift cards is a scammer.
- Keep the receipt until the card is used up. It proves the card was activated and helps if the balance looks wrong.
- Inspect physical cards before you buy them. If the PIN area has been scratched or the packaging looks resealed, choose a different card.
FAQ
Do Victoria’s Secret gift cards expire?
Read the terms on your card. Under the federal CARD Act, U.S. store gift cards generally can’t expire within five years of purchase or last reload.
Can I use a Victoria’s Secret gift card internationally?
Gift cards are usually valid only in the country where they were issued. International franchise stores may not accept U.S. cards.
Can I check my balance without the PIN?
Online checks usually need the PIN. Without it, take the card to a store.