Safeway gift cards can be used for groceries, pharmacy items and more at Safeway stores. Whether you received one as a gift or bought one for yourself, here’s how to see your remaining balance.
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Quick answer
- Online: visit safeway.com, find the Gift Cards page and use the balance check tool with your card number and PIN.
- In store: ask a cashier or the customer service desk to check the balance.
- Receipt: your receipt shows the remaining balance after you pay with the card.
Check your Safeway gift card balance online
- Go to the official Safeway website.
- Scroll to the footer or open the Gift Cards section and choose Check Balance.
- Enter the 16- or 19-digit card number and the PIN from the back of the card.
- Submit to see your current balance.
Check in a Safeway store
The quickest option if you’re already shopping: hand the card to the cashier before you start bagging and ask them to check it. Customer service desks can also help if the card is damaged or the magnetic strip won’t read.
Safeway gift cards vs. third-party gift cards sold at Safeway
Safeway’s gift card racks also sell cards for other brands, such as restaurants, streaming services and Visa or Mastercard prepaid cards. Those cards are not Safeway gift cards. To check their balance you must use the brand’s own website or the number printed on the card, not Safeway’s balance tool.
If your Safeway gift card isn’t working
- Not activated: cards bought at the register must be activated at checkout. Bring the card and receipt back to the store.
- Damaged card: customer service can usually key in the number manually.
- Balance missing: if you suspect the card was tampered with before you bought it, contact Safeway customer service with the receipt as soon as possible.
Keep your gift card balance safe
- Only check your balance on the official website, app or receipt. Search results and pop-up ads sometimes lead to look-alike “balance checker” pages that copy your card number and PIN and drain the card.
- Never read your card number or PIN to someone who calls, texts or emails you. The FTC warns that anyone who demands payment in gift cards is a scammer, whether they claim to be the IRS, a utility company or tech support.
- Keep the receipt until the card is used up. It proves the card was activated and helps if the card is lost or the balance looks wrong.
- Inspect physical cards before you buy them. If the PIN area has been scratched or the packaging looks resealed, pick a different card.
FAQ
Is there a fee to check my Safeway gift card balance?
No, checking your balance online or in store is free.
Do Safeway gift cards expire?
Check the terms on the card. Federal law generally prevents U.S. store gift cards from expiring within five years of purchase or last reload.
Can I use a Safeway gift card online?
Check the payment options at checkout on safeway.com or in the Safeway app; acceptance for delivery and pickup orders can vary by store and region.