The Arch Card is McDonald’s official gift card in the U.S. It comes as a plastic card, an eGift card, or a digital gift card balance in the McDonald’s app. Here’s how to check your balance and get the most from it.
Table of Contents
Quick answer: how to check your Arch Card balance
According to McDonald’s Arch Card terms, you can check your balance:
- Online on the McDonald’s Arch Card Balance page (linked from mcdonalds.com/archcard).
- By phone at 1-877-458-2200.
- In a restaurant: participating McDonald’s restaurants in the U.S. can check physical Arch Card balances.
- In the McDonald’s app: transfer your card to the app’s digital gift card balance and you’ll see it there.
Your receipt also shows the remaining balance after each purchase.
Moving your Arch Card into the McDonald’s app
You can transfer the balance of a physical Arch Card or an eGift card to the digital gift card balance in your McDonald’s app account. This makes it easy to pay for mobile orders and see your balance at a glance.
Important: McDonald’s terms say that once the balance is transferred, it no longer exists on the original card or eGift card. It lives only in your app account, so make sure you’re signed in to the right account before transferring.
If you ever delete your McDonald’s app account, McDonald’s says any remaining gift card funds will be sent to you as an eGift card, but it’s best to check your balance first.
Reloading an Arch Card
- Physical Arch Cards and the digital balance in the app can be reloaded within McDonald’s limits.
- eGift cards are not reloadable. Transfer them to the app if you want a balance you can top up.
Arch Card vs. MyMcDonald’s Rewards
The Arch Card is money you can spend. MyMcDonald’s Rewards is the loyalty program where you earn points on orders and redeem them for free items. They’re separate: points don’t show up on your Arch Card balance, and your Arch Card balance isn’t counted as points. You can, however, pay with an Arch Card and still earn Rewards points when you order through the app.
Lost or stolen Arch Card
McDonald’s says the remaining balance on lost, stolen or damaged cards is replaced only if proof of ownership is provided. Keep your receipt, or move the balance into your app account where it’s protected by your login.
Watch out for fake balance-check sites
McDonald’s terms note that the Arch Card balance website isn’t hosted by McDonald’s itself, which is normal for gift card programs. To be safe, always reach it through the link on mcdonalds.com rather than a search ad or a link in a text message.
FAQ
Who issues the Arch Card?
McDonald’s Arch Cards are issued by P2W, Inc., NFP, according to McDonald’s terms.
Can I use an Arch Card for McDelivery through third-party apps?
Delivery apps run their own payment systems. Use the McDonald’s app for delivery if you want to pay with your gift card balance.
Is there a fee to check my Arch Card balance?
No, checking your balance is free.